Peterborough, ON. “Structural failure” means that something in the rod blank was defective when the rod was made and the rod broke due to this defect. Only available for inline production rods, excludes discontinued models, all blanks and all push poles. G.Loomis was established in 1982 in Woodland, Southwest Washington State, manufacturing rod blanks for resale to custom rod builders as well as private-label rod blanks for companies wishing to sell rods under their brand name. If your rod is NOT deemed a warranty they will contact you and ask that you pay a fee between $100.00 to $175.00 for a replacement rod. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. Kevin Wirth walked away from competitive fishing after the 2012 Bassmaster Classic – the 11th straight he'd qualified, By entering your email address signifies you wish to receive our newsletter and have read the. Regular price $19.99. CCA Weld Cap. When an angler purchases a new rod, the attached hangtag will provide all the needed information to register it and activate the warranty. you buy a new rod and then later send a rod in for warranty against a previously purchased new G. Loomis rod. A great source of shipping tubes is any local carpet seller. If you currently have a G.Loomis ‘Wildcard’ from buying an NRX or GL2 rod, G.Loomis will provide a one-time Xpeditor service replacement for no charge. Use one form for each item to be repaired or replaced. In most cases your refund will automatically go back to the original form of payment used for the purchase. Statement. We are not aware of ANY G. Loomis rods that are excluded from the Loomis warranty. 1,259 were here. Since 1982, G. Loomis is a maker of handcrafted fishing rods built without compromise in Woodland, Washington. Or fill our online contact form HERE. Or fill out our online contact form HERE. For those of you who read the Midcurrent article, it was clear as mud. Your Discount will show in your cart upon purchasing! Sold Out View. If a merchandise item has a non-conformity in materials or workmanship, please see Shimano’s Warranty. We are unable to do this for you, but will do all we can to assist you in sending your rod to G. Loomis. For fly rods more than 15 years old, the Xpeditor service fee is $250. This must be one, single transaction all occurring at the time of initial contact. Upon receipt of your broken rod we will refund the initial charge against your credit card for the difference between your warranty rod and your new G. Loomis rod. An example would be the tires on your car, truck, or SUV – if a tire blows out or fails during normal service (i.e. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. | Contact: 877.402.6350. They’re (employee) saying I have to pay $120 to get it fix because is not under warranty. For the best experience on our site, be sure to turn on Javascript in your browser. Gloomis Heather Beanie. From $20 View. 9:00 am to 5:00 pm Monday - Friday. G. Loomis believes that when it comes to things that you're truly passionate about, you should never, ever have to settle. G. Loomis. All Rights Reserved. After paying $500 for the fishing rod and have no warranty. Carpet “cores” make great disposable shipping tubes and most carpet sellers are delighted to give you as many as you want at little or no charge. They strive to craft flawless, compromise-free fishing rods for anglers who demand and deserve more out of their equipment. Please ship any broken rod in a disposable container. But there was another thing that took the sector by surprise. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. Regular price $29.99. In fact, of the two Asquith rods we sent back on G.Loomis’ warranty program, both were returned as free repairs, deemed to be factory defects. Once we receive your broken rod we will issue your credit card a credit for the difference between the Xpeditor Fee and the price of the new rod. And now, instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes.”. First and foremost let’s clarify the G. Loomis LIMITED Lifetime Warranty. Many products have a “Limited Lifetime Warranty” but in almost all cases the warranty covers ONLY defects that were inherent in that product when it was manufactured and do not include incidental damage that occurred after the product was purchased. Call Customer Service at 1-866-491-5229. Discount coupons, Legacy Loyalty Rewards, or any other discount cannot be used for these programs. Click "I agree" or any link to accept these cookies. Note: If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. The current Loomis selection features rods for about every fishing application from Fly to Offshore and even the best multi piece rods built for easy travel However, if you curb the tire against a sharp object, run over a piece of debris, under or over inflate it, or some similar catastrophe the tire manufacturer will not replace the tire under warranty. They may offer you a discounted price on a replacement, but they will not offer you a new tire at no charge. Whether you're gone for the day or on the move for the rest of your life, these bags have you covered whether you're on the water or on the road. We will be happy to provide at no charge. All Rights Reserved. (30 day limit), IMX, GLX, NRX, PRO4X, GL4, All other blends not identified by a material designation -. For the best experience on our site, be sure to turn on Javascript in your browser. Containers received cannot be reused or returned. while on the vehicle and operated under normal conditions while properly inflated) you have every right to expect the manufacturer to replace that tire at little or no charge. Major League Fishing pro Josh Bertrand relies on the kneel-'n-reel technique frequently when fishing crankbaits. Premier Rods are covered against non-conformances in workmanship and materials for … Cost: Consumer cost will be 50%of AUD MSRP per rod. Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. Shimano has owned G. Loomis for over 12 years, so these changes are not due to any recent acquisition, but simply an attempt to bring the costs of the G. Loomis warranty program up to date with current costs of shipping and handling. Rod maker G Loomis has enhanced its commitment to get its customers back on the water fast, with an improved warranty program and an easy-to-use Xpeditor Service for rods replacement. (Editor’s note: In observance of the Martin Luther King Jr. holiday on Monday, a new First Cast story will not. “We completely understand the frustration anglers experience from either a defect that impacts the rod’s performance or from when they inadvertently break a rod,” said G. Loomis' Dave Brinkerhoff. Call Customer Service at (877) 577-0600. Nor does this warranty include rod guides, ceramic inserts in the guides, or tip tops. G. Loomis’ no-questions-asked Xpeditor Service is designed to get anglers back on the water fast. G.Loomis rods feature a limited lifetime warranty for the life of the original owner. GLOOMIS WOMENS DYE CAP. All goods in our Tackle Outlet section are 20% off. G. Loomis announces new warranty process Monday, December 14, 2020 Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis … View. With a ton of choices both technical and casual, you're sure to find some headwear that completes any scenario. No upgrades or exchanges. If you feel your G. Loomis rod blank was STRUCTURALLY defective (“non-conformances in materials and workmanship”) then by all means return the rod to G. Loomis for a no charge replacement. Visit www.gloomis.com, or call 877/577-0600, for more information. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models! G.Loomis 1359 Down River Dr Woodland, Washington 98674. To learn more about how we use cookies, read our privacy policy. After G. Loomis has received your broken rod they will inspect it and make a warranty determination. Phone – Fishing (02) 9533 0000. It’s very important that you understand how this Limited Lifetime Warranty works. It can take up to 5 additional business days to inspect and process items returned. G. Loomis’ continued effort to provide anglers service long after the sale , G.Loomis announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis’ Xpeditor Service. This warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited. Sold Out View. Although this isn’t part of the G. Loomis Warranty, American Legacy Fishing will gladly replace your broken rod with the exact model at NO COST if at the time you contact us for a warranty you buy a new G. Loomis rod that sells for as much or more than the broken rod. The warranty is effective from the date of purchase, to the original purchaser for all fishing rods purchased in the EMEA. 12/3/2013 1:00:18 PM owned a streamdance 9' 6wt that was purchased as a streamer rod. K9J 6X7. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Phone: (877) 577-0600 G.Loomis Canada 427 Pido Rd Peterborough, ON K9J 6X7 Phone: 1-866-491-5229 Probably one of the most important pieces any angler could own, a favorite hat. Complete details on G. Loomis’ limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim, and how to ship the rod can be found at www.gloomis.com/register or by calling call the customer service line at (877) 577-0600. GLOOMIS TONAL CAP. Or fill our online contact form HERE. G. Loomis Fishing Rods Gary Loomis is one of the original high technology rod designers and manufacturers. Shimano warrants to the original owner that G.Loomis … If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. Next Day Air service is also available. “If it does happen, call the G. Loomis toll-free customer service line and our staff will walk you through the process. Trading Hours. container, prepaid and insured. We will send your new rods out via FedEx Ground along with a prepaid FedEx return shipping label for the broken rod (remember, we need ALL the pieces). G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. I send my 3 pieces glx travel rod in to get it fix because It broke the tip. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Basically, this is the way the G. Loomis Limited Lifetime Warranty works. They then dealt with getting their rod replacement. A lifetime warranty can cover repairs and even a replacement under certain conditions.In general, fishing rod retailers do not provide warranties. As G. Loomis has always done in its nearly 30 years of manufacturing performance fishing tools, they will either repair or replace when a rod breaks. You can request that your broken rod be replaced immediately from our stock using G. Loomis’ Xpeditor Program. Dock Talk, previous Warranty period. Charges may apply if the rod is deemed out of warranty. Sale 50% View. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. On the plus side, we have sold a lot of Asquith rods and see very few being broken. PO Box 2082 Taren Point NSW 2229. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. This Xpeditor Service is also available directly from the G. Loomis factory. Or fill out our online contact form HERE. Send directly to: G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 ATT: Warranty Dept. There are two ways to request Xpedite Service: 1) is the preferred method. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. Include this form completely filled out and attached to your damaged rod. G. Loomis Urban Cap. “Between our limited lifetime warranty covering the rod’s original owner to our no-fault, no-questions-asked Xpeditor Service, we’ll do our best to remedy nearly every situation.”. G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 Attn: Warranty Dept. How will I be refunded for my return? Peterborough, ON. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Always remove all attachments from your broken rod such as reels, handle wraps, or other accessories. Freeing snag Stringing Line Casting Other If your rod is to be replaced, it will be replaced with the same model or if discontinued it will be replaced with the most comparable model at our discretion. If you live close to our retail store just stop by and ask for a used shipping tube for your broken rod. i used it years ago but that was before Shimano got involved. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. The G.Loomis rod warranty replacement program and the Xpeditor service is available to anglers in the U.S. and Canada. The other is the expeditor warranty policy that gets you a new rod in just a few days but can cost up to $250. Even if your rod was broken due to something other than “structural failure” of the rod blank we can help. Call Customer Service at 1-866-491-5229. If you do not have a local dealer, than I would call G Loomis directly. Very disappointed with g-loomis company after Shimano took over. 2013-12-03T13:00:18. Customer Name: Telephone: G Loomis raised the bar with the warranty on the NRX line of rods. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. “We completely understand the frustration anglers experience from either a defect that impacts the performance of the rod or from when it […] My best suggestion is to contact your local dealer if you have one. Free Same Day Ground Shipping For USA Orders Over $99. Please ask for specific cost (based on your shipping location). G. Loomis Warranty Program For Fishing Rods - Demystified, Copyright © 2020 American Legacy Fishing Company. G Loomis was now delivering a “wildcard” warranty with the rods. When I had a broken GL3 rod my local dealer charged me like $75 dollars and handed me a new rod. If damage occurs on account of material non-conformance, G.Loomis will either repair or replace at no charge. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. Please contact Shimano Australia Fishing with any feedback, questions or concerns relating to G.Loomis. It doesn’t have to be the same model or series of your broken rod, but the rod you purchase must have a list price of as much or more than the broken rod. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. loomis warranty/quality. All you have to do email us at [email protected] or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod and your new rod at our expense via ground shipping. G.Loomis Xpeditor: a paid service that allows you to replace a broken rod expediently and without question. So, we’ve understandably gotten a lot of questions about this, and wanted to clarify it for our customers. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Woodland, WA 98674877-577-0600. The firm’s continued effort to provide anglers with service long after the sale has now been extended to a ‘Born On’ serial number on all new rods. We will take your credit card info, charge your card for the FULL PRICE of the exact replacement rod, and ship that replacement immediately via FedEx Ground or FedEx 2. Loomis has always made a fantastic rod, but they’ve been lambasted in the internet for their warranty. “If you damage or break your registered rod, the service provides a quick, same-model replacement for a very fair price,” Brinkerhoff explains. If you want us to ship your new rod and replacement rod immediately and then want to ship back the broken rod let us know at this time. Customer service representatives from Academy Sports + Outdoors and Gander Outdoors said that beyond the return period for defective products, the fishing rods they sell are only cover… We will charge your credit card for both rods. Once you receive the replacement rod put ALL of the broken rod pieces in the shipping tube, seal the tube up to make sure we receive all the pieces, put the prepaid label on the outside of the tube, and get the package to FedEx. This program is NOT AVAILABLE “after-the-fact” – i.e. Warranty. Shimano warrants that G. Loomis fishing rods (hereinafter: the G. Loomis Product) are free from defects in materials and workmanship under normal conditions and reasonable use: For two years for all rods. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. JavaScript seems to be disabled in your browser. These rods were publicized at the Icast 2010 Trade Show where they took Best of Show and the Freshwater Rod Winner titles. All G. Loomis rods come with a LIMITED Lifetime Warranty against STRUCTURAL DEFECTS (Loomis calls this “non-conformances in materials and workmanship”) in the rod blank. You want to buy a fishing rod that will last for years, but even high-quality rods can break or become damaged. There is a $30.00 non-refundable additional shipping fee for this. View. G. Loomis Xpeditor Service (U.S. And Canada customers only) Our Xpeditor Service is a no-fault, “no questions asked” replacement program designed to get you back on the water fast. Sale price $15 Regular price $29.99. Dock Talk, Bertrand Derives Efficiency From Kneel-'N-Reel Method, Wirth Taking It Slow In Return To Competition, Privacy Mail Shimano Australia Fishing 2 Wurrook Circuit Caringbah NSW 2229. If the rod blank fails STRUCTURALLY then G. Loomis will replace the rod at no charge. Gloomis Multi Beanie. Call Customer Service at (877) 577-0600. No, this DOES NOT INCLUDE rods broken by rod lockers, overhead fans, door jams, big butts, big shoes or boots, irate wives, or other calamities that are “human created” rather than a structural failure. We will never sell or spam your email, you can read our, previous G. Loomis has announced updates to its warranty programme which will include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for its Xpeditor Service. K9J 6X7. ©2020 Outdoor Sportsman Group. As was their press release. Warranty Period. Anything attached to your broken rod will not be returned. Replaced immediately from our stock using G. 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